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Frequently Asked Questions

  • What courier do you use?
    We use J&T courier services
  • Can I return my products in-case of any issues?
    We do not accept returns/refunds as we check the products for damages before sending them out to our customers.
  • Is shipping free for Materials?
    Unfortunately, we DO NOT offer free shipping for materials. Shipping charges for materials is calculated based on the weight.
  • What payment methods do you offer?
    We offer a variety of payment methods for our customers Hitpay - FPX (bank transfers), GrabPay Stripe - Credit cards & Debit cards AliPay - Wallets
  • Are your items readily available?
    Yes all our items are ready-stock
  • How do I use my coupon?
    Please key in your coupon code during checkout
  • How long does delivery usually take?
    Delivery takes about 2-5 days upon receipt of payment
  • How much is the shipping cost?
    Shipping is free within WM For international orders and EM, shipping will be calculated during checkout
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